🟊 Please note that orders are subject to delays because of COVID-19! 🟊

Frequently Asked Questions

All information regarding orders, shipping, handling, and other can be found here.

For specific order or shipping questions that aren't answered here,  please feel free to send an email to shop@swamphy.com. Please allow 1 β€” 2 business days for a response back.

β˜… General

Where are you based?
Do you accept commissions?
Will sold out designs be restocked?
What's the difference between a Standard and Seconds pin?
What currency will I be charged in?

β˜… Orders

Order Packing & Combining Orders
Pre-orders
Damaged Orders & Incorrect Upon Arrival
Cancellations & Refund Policy
Returns & Exchanges

β˜… Shipping & Handling

Packaging (Eco-Friendly)
Processing & Shipment
Transit Times
Tracking Information
Missing Orders & Returned to Sender
Customs

** By purchasing from Swamphy, you have read, understood and agreed with all of the above. Thank you. **

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